Contributions to the Management Fees topic.

SP	Posted: Friday, 10 July 2009 at 08:35
1 contribution most recently on: Friday, 10 July 2009 at 08:35	Your point is well made Bill and I guess all would agree. What would you suggest?

Liam & Natasha	Posted: Wednesday, 24 June 2009 at 14:12
1 contribution most recently on: Wednesday, 24 June 2009 at 14:12	Hello Bill, have to agree with most, if not all, of what you are saying. We find the lack of visibility on where our management fees are going, to be somewhat disturbing, and that is putting it mildly. Your point on the tennis court is well made. We spoke to a Russian family who were playing tennis OUTSIDE the court in order to avoid paying the EU10 per hour fee. By doing this, the Russian family were inadvertently obstructing my kids playing on the swings/slides. And don't talk to us about the EU30 per hour to play football. Outrageous! In fact, it is beyond comprehension as to why all F.N prices are quoted in Euro and not Bulgarian Lev. We note also your point regarding the plethora of unregulated satellite dishes springing up all over the place. This could possibly be a reaction/rebellion to Fort Knoks charging excessively for cable installation. (Just a thought). On a very positive note, we were impressed with the new girl Maya. She managed to get a long standing grievance which we had (over our leaking shower) sorted out in a few days with the minimum of fuss. We had been trying for 3 years to get Fort Noks to repair this which was an original "snag" in the construction of our apartment which, up till now, they would not fix for us. So, we just hope that she will stay on and not be transferred to another Fort Noks complex. She is doing excellent work despite the difficult constraints that she has to work under.

Bill Keevins	Posted: Sunday, 21 June 2009 at 13:10
2 contributions most recently on: Sunday, 21 June 2009 at 13:10	Just returned from a few days break in Greenfort, end of May. In noticed that the entire complex is need of a good lick of paint. More to the point,I am concerned about the (increasing) level of Management Fees and other fees in G.Fort. The current fee level is even higher than equivalent management fees in the UK and Ireland. Given that the cost of security, wage levels etc are much lower than in W. Europe, why should our fees be so high? Who is benefitting from this and more to the point why is there no transparency as to where these fees are allocated. Accordingly,I think that we really need to see the publication of annual accounts, which should be sent to all owners. Regarding "other fees", for example, I find it incredible that we have to pay an additional amount for a security card/access to our apartments. I also cannot understand why we have to pay for use of the tennis court. If we have to pay "extra" for the tennis court, why is the swimming pool free of charge? Also the nonsense of the sunbeds having to be paid for, has resulted in many owners hauling down their own sunbeds (in protest)from their apartments to circumvent paying this charge. Do Fort Noks not understand how basic customer service criteria works? Have they ever asked us what we want? Also, I note that satelite dishes have sprung up all over the place, despite Fort Noks's new rules banning this activity. I would be interested in hearing other owners' views on the above.

Bill Keevins	Posted: Sunday, 21 June 2009 at 13:10
2 contributions most recently on: Sunday, 21 June 2009 at 13:10	Just returned from a few days break in Greenfort, end of May. In noticed that the entire complex is need of a good lick of paint. More to the point,I am concerned about the (increasing) level of Management Fees and other fees in G.Fort. The current fee level is even higher than equivalent management fees in the UK and Ireland. Given that the cost of security, wage levels etc are much lower than in W. Europe, why should our fees be so high? Who is benefitting from this and more to the point why is there no transparency as to where these fees are allocated. Accordingly,I think that we really need to see the publication of annual accounts, which should be sent to all owners. Regarding "other fees", for example, I find it incredible that we have to pay an additional amount for a security card/access to our apartments. I also cannot understand why we have to pay for use of the tennis court. If we have to pay "extra" for the tennis court, why is the swimming pool free of charge? Also the nonsense of the sunbeds having to be paid for, has resulted in many owners hauling down their own sunbeds (in protest)from their apartments to circumvent paying this charge. Do Fort Noks not understand how basic customer service criteria works? Have they ever asked us what we want? Also, I note that satelite dishes have sprung up all over the place, despite Fort Noks's new rules banning this activity. I would be interested in hearing other owners' views on the above.

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